Packing and shipping cost

Canada: For works on paper and small/medium paintings, shipping is free. My pleasure ;) For large paintings, reduced shipping charges apply, ranging from $45.00 to $75.00.

The online store manages the shipping costs according to the weight of the pieces. For example, a painting sized 36 x 36 inches (91 x 91 cm) is considered a large piece because of its heavy weight.

Smaller works are shipped by Canada Post with expedited mail service. Larger works can be shipped with Purolator or FedEx.

For more details, contact me at info@sophie-a.com.

United-States: For works on paper and small/medium paintings, shipping is free. My pleasure ;) For large paintings, reduced shipping charges apply, varying from $70.00 to $115.00 for shipping the work stretched on stretchers or, varying from $30.00 to 60.00 for shipping the canvas rolled in a tube. You have two options.

The online store manages the shipping costs according to the weight of the pieces. For example, a painting sized 36 x 36 inches (91 x 91 cm) is considered a large piece because of its heavy weight.

Smaller works are shipped by Canada Post with expedited mail service. Larger works can be shipped with Purolator or FedEx.

See also the Taxes and customs fees section.

For more details, contact me at info@sophie-a.com.

Everywhere else: Once the artwork is packaged and ready to ship, shipping costs will be billed to you separately via PayPal or a secure payment link. Two possible options will be available to you: shipping the work stretched on stretchers or shipping the canvas rolled in a tube. Carrier to be determined.

See also the Taxes and customs fees section.

For more details, contact me at info@sophie-a.com.

Customs taxes and fees

For international sales (outside of Canada), taxes, customs duties and fees that may occur in the receiving country are the responsibility of the customer. If you want to know more about the rules of your country, you can contact your local customs authority.

In general, the United States does not charge taxes or import duties on original artworks shipped from Canada.

For national sales (in Canada), taxes are included.

Delivery delays

Orders are dispatched within 2 to 5 working days of the placement of the order.

Artworks shipped to Canada are expected to arrive within 3 to 7 business days. International orders can take between 5 and 15 business days. Depending on your location and the time of year, some artworks may be delayed due to holidays, for example.

In-person home delivery

Personal delivery is also possible and sometimes even suggested. Feel free to email me at info@sophie-a.com for more information regarding in-person home delivery. Charges may apply.

Pick up an order at the studio

On request, you can pick up your order at my studio located in Sainte-Julienne (Quebec).

Are the artworks ready to hang?

Canada: All paintings will arrive stretched on stretchers and ready to hang, with wire at the back. Only larger pieces, such as a 48 x 60 inch canvas will be shipped rolled in a tube (not stretched).

Most works on paper are not already framed, and therefore not ready to hang. A frame is suggested.

United States and Everywhere else: All paintings will arrive stretched on stretchers and ready to hang, with wire at the back. Only larger pieces will be shipped rolled in a tube (not stretched).

In the case you choose the option of the canvas rolled in a shipping tube then the piece will not be ready to hang. No worries, it is very easy and much cheaper for you to stretch the piece at your local framer.

Most works on paper are not already framed, and therefore not ready to hang. A frame is suggested.

Damaged artwork

If your package and artwork arrive damaged, please email info@sophie-a.com and send me pictures of the damaged artwork and package.